Privacy Policy

KleverBPO is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our outsourcing services. By using our website, applications, or any of our services, you consent to the practices described in this policy.

Information We Collect

We may collect various types of information from you when you engage with our outsourcing services, including:

  1. Personal Information: We may collect personal information such as your name, email address, phone number, and postal address. This information is collected when you voluntarily provide it to us, such as when you fill out a contact form or sign up for our outsourcing services.
  2. Payment Information: If you make payments for our outsourcing services, we may collect payment-related information, such as your credit card details, to process your transactions securely. Please note that we do not store your complete payment information on our servers. We utilize trusted third-party payment processors to handle this data securely.
  3. Log and Device Information: When you visit our website or use our outsourcing services, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps. We may also collect similar information from our mobile applications, including device identifiers and location information with your consent.

How We Use Your Information

We use the information we collect for the following purposes:

  1. To provide and improve our outsourcing services: We use your personal information to deliver the outsourcing services you requested, respond to your inquiries, and provide you with customer support. We also use this information to enhance and personalize your experience with our outsourcing services.
  2. For communication: We may use your information to send you important updates, newsletters, and promotional materials related to our outsourcing services. You can opt-out of these communications at any time by following the instructions provided in the emails.